This article is about the UPSers policy of return and refund. It is very important to know what are the policies before you use the services of any company. UPS also has its own return policy and refund policy. To not get blindsided you should read this article and get to know more about the policies and not get any surprise information at the time of emergencies. This is important because UPS will not change its rules for your emergency. Hence this article can prove helpful to you.
UPSers Policy – Return Policy
UPS has a return policy in place for its customers. This return policy will be useful when you want the package to be returned after you have sent it to UPS. There can be multiple cases where you would want to get back the package. You may have addressed it to the wrong address.
UPS return services are very cost-effective in nature. The process is very simple to follow and the motive is to satisfy the customers. You will need to call the UPS to start the process of returning the package back. Your return package can be returned back to you in 3 ways.
- It can be returned to any UPS service provider.
- The package can be dropped at any UPS dropbox location.
- You can also collect it from the UPS office.
They also have the tracking option on their website. You can insert the tracking id and then track your order to know its whereabouts as per the UPSers policy.
UPSers Return Labels
This section will talk about how to generate your return label for arranging the UPSers policy package return. UPS allows you to generate your return label in different ways. There are 3 different ways to do it.
- Print Return Label – This allows you to generate a return label that can be included with your shipment or you can send the label straight to the customer.
- Electronic Return Label: It allows you to generate a return label in the form of e-mail and then you can send it to your customer.
- Print and Mail Return Label: This is a service where the UPS alone generates the return label and mail the return label to your customer.
UPSers Policy – Refund Policy
There may arise a situation where you would want a refund as the package got late. In that case, to use this service is very easy. UPS provides you with a Guaranteed Service Refund. UPSers policy service will be available only before 15 days of the scheduled delivery date. Now, you will have two options to follow this process.
- You can call at 1-800-PICK-UPS (1-800-742-5877) and simply say “Refund.”
- Open the official website of UPS and log in.
- Go to the Billing Center page.
- Select the option “Request a Refund.”
UPSers Refund Services Issues
The refund process is very easy to follow but before that comes the question of whether your package is eligible for a refund or not. There are various factors that could affect that. Let us have a look at those factors.
- You can only request a refund when your package is guaranteed.
- If your contract specifies that you cannot ask for a refund.
- When you drop the package at the UPS store then it can only be refunded through the store and not online.
- If your package comes under the criteria of Large Package Surcharge or Additional Handling Fee.
- If the delay caused is not controllable in nature.
- The package you shipped is around the Holiday dates.
The refund will be more effective if you are shipping your products in less volume according to the UPSers policy. You will obviously get refunds even if you are shipping in a higher volume. The only thing is you lose track and may not care about small refunds and if it is the case of getting the refund in cash then it can cause you a loss.
UPS Money Back Guarantee
UPS at most times offers an on-time guarantee. If the package has been delivered late then according to their Money Back Policy you can ask for a UPS Refund. Often people lose a lot of money by not claiming their refund claims. Claiming these types of refunds would help you save more in your business. Additionally, it helps to receive a better performance as they always track their shipping orders.
- UPS Service Terms & Condition – Legal Service Terms 2019
- UPSers 401K Plan – Employee Benefit Plan
- UPS EMPLOYEES BENEFITS
- UPS Terms & Condition Of Carriage Services 
This completes the UPSers Policy. We included the UPS return services and refund services. The information is for our readers who may have confusion about the process or a few details. Our motive was to clear it out in the open and do it in a proper structure. You can reach us through the comment box below and we will revert back to you as soon as possible.